On September 13th, we hosted the first Ninchat Sessions at Maria 0-1 Startup Hub, Helsinki.
The event brings together the people creating digital transformation, across different industries.
We were happy to hear about customer care chat experiences and success stories from
- The Dutch Police - A case how the Dutch Police is building an online community where the police & young adults meet frequently around contemporary topics.
- Terveystalo - How the largest healthcare service company in Finland is using secure, cross platform chat in OmaTerveys web and mobile applications.
- Aurinkomatkat - A case how the largest package tour agency in Finland is digitalizing their travel experience using new Aurinkomatkat mobile app that allows customers to chat with destination guides before, during and after the trip.
- Swica - A case how one of the leading health and accident insurers in Switzerland, a leading Swiss health insurance company, is transforming its sales in a distributed operational environment.
New Ninchat features were also presented, including audio & video chat, predefined canned messages, conversations tags, notes and a glimpse to the upcoming Ninchat design update.
Thank you for all participants and see you next time!
|Antti and Ville talking about new Ninchatfeatures|